User Experience (UX)
As product managers, we want to deliver products that our customers will love and this means that (among many other things) we need to know about User Experience (UX) – the process of designing products that are useful, easy to use, and delightful to interact with. Delve into all of our UX-based content here.
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Unlocking the secrets of UX by Javier Andrés Bargas-Avila
In this talk from the Pendomonium #mtpcon roadshow in Berlin Javier Andres Bargas-Avila, UX Director at Google, presents a framework to make product development more user centric and understand user problems. Read more »
Sunday Rewind: How accurate is your UX research data? By Martina Kuvalja
In this #ProductTank London talk from 2019, researcher Martina Kuvalja looks at the application of user experience(UX), types of research methods, and bias and sampling.
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SUNDAY REWIND: Being user minded — MTP Engage Hamburg 2022
This week’s Sunday Rewind is a session from MTP Hamburg 2022, in which three senior product people share their views on user centricity. Read more »
Deep dive: UX best practices for AI chatbots
Nine recommendations for building the most effective chatbot In the dynamic world of technology, the swift advancement of large language models has captured the attention of companies eager to integrate these innovations into their product strategies. The remarkable rise of ChatGPT has become a focal point, prompting teams to explore integrating chat experiences into their Read more »
The ten truths of customer-centric product teams
Discover the 10 principles to be a successful customer-centric product team to drive positive customer outcome and increased loyalty. Read more »
Demystifying product thinking: A guide to user-centric innovation
A comprehensive guide unpacking everything about product thinking, from fundamental concepts to practical frameworks and tools. Read more »
User journey optimization
Learn the mathematical analysis behind effective user experience design, ensuring your website or app remains user-friendly and results-driven. Read more »
SUNDAY REWIND: 8 rules for flow in product
Earlier this year, Ebenezer Diagi, Product Manager and Designer at ZIMVEST wrote a great guest post for Mind the Product on engaging your users through flow. In this Sunday’s rewind, we look back to this engaging piece. Read on for a quick recap. Read more »
An illusion: ‘Product is the voice of the customer’
Discover why UX strategists, not just product managers, are the true ’empathy ambassadors’ amplifying the voice of the customer in this guest post, written by Phillip Keiken. Read more »
The experience IS the product
What if you cannot touch or feel your product? What if your product is more than a product? What if your product is the experience itself? Let’s start with a step back and review the age-old definition of Product. In its essence, a product can be defined as a tangible or intangible item or entity Read more »