{ "version": "https://jsonfeed.org/version/1.1", "user_comment": "This feed allows you to read the posts from this site in any feed reader that supports the JSON Feed format. To add this feed to your reader, copy the following URL -- https://www.mindtheproduct.com/tag/user-research/feed/json/ -- and add it your reader.", "next_url": "https://www.mindtheproduct.com/tag/user-research/feed/json/?paged=2", "home_page_url": "https://www.mindtheproduct.com/tag/user-research/", "feed_url": "https://www.mindtheproduct.com/tag/user-research/feed/json/", "language": "en-GB", "title": "User Research - Mind the Product", "description": "Conferences, training, and content for the world\u2019s largest community of product managers, designers, and developers.", "icon": "https://www.mindtheproduct.com/wp-content/uploads/2021/03/cropped-mindtheproduct-favicon.png", "items": [ { "id": "https://www.mindtheproduct.com/?p=35441", "url": "https://www.mindtheproduct.com/feeling-uncomfortable-about-customer-interviews-tips-for-anxious-product-managers-on-making-interviews-easier/", "title": "Feeling uncomfortable about customer interviews? Tips for anxious product managers on making interviews easier", "content_html": "

Product Director Marta Rolak looks at why talking to customers can be scary and shares some techniques to help product managers alleviate their anxieties during customer interviews Read more »

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The post Feeling uncomfortable about customer interviews? Tips for anxious product managers on making interviews easier appeared first on Mind the Product.

\n", "content_text": "Product Director Marta Rolak looks at why talking to customers can be scary and shares some techniques to help product managers alleviate their anxieties during customer interviews Read more »\nThe post Feeling uncomfortable about customer interviews? Tips for anxious product managers on making interviews easier appeared first on Mind the Product.", "date_published": "2023-06-16T10:00:00+01:00", "date_modified": "2023-06-19T14:13:29+01:00", "authors": [ { "name": "Marta Rolak", "url": "https://www.mindtheproduct.com/author/marta-rolak/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2023/02/profile-pic-marta-rolak-1024x1024.jpg" } ], "author": { "name": "Marta Rolak", "url": "https://www.mindtheproduct.com/author/marta-rolak/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2023/02/profile-pic-marta-rolak-1024x1024.jpg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2023/06/shutterstock_1212177649-scaled.jpg", "tags": [ "customer interviews", "Guest Post", "User Research", "Product Management Skills", "Product Research" ], "summary": "Product Director Marta Rolak looks at why talking to customers can be scary and shares some techniques to help product managers alleviate their anxieties during customer interviews Read more »

" }, { "id": "https://www.mindtheproduct.com/?p=34687", "url": "https://www.mindtheproduct.com/interviewing-customers-the-art-of-asking-questions/", "title": "Interviewing customers: the art of asking questions", "content_html": "

Maybe you work somewhere where user research is done by a specialist team, maybe you\u2019re new to product management, maybe you\u2019re looking into a possible new product, maybe your sales people are very protective of their contacts. There are several reasons why a product manager might be a step or two removed from direct contact with customers.

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Read more »

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The post Interviewing customers: the art of asking questions appeared first on Mind the Product.

\n", "content_text": "Maybe you work somewhere where user research is done by a specialist team, maybe you\u2019re new to product management, maybe you\u2019re looking into a possible new product, maybe your sales people are very protective of their contacts. There are several reasons why a product manager might be a step or two removed from direct contact with customers.\n Read more »\nThe post Interviewing customers: the art of asking questions appeared first on Mind the Product.", "date_published": "2023-05-15T10:00:00+01:00", "date_modified": "2023-05-15T12:40:51+01:00", "authors": [ { "name": "Eira Hayward", "url": "https://www.mindtheproduct.com/author/eira-hayward/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/05/eira-hayward.jpg" } ], "author": { "name": "Eira Hayward", "url": "https://www.mindtheproduct.com/author/eira-hayward/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/05/eira-hayward.jpg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2023/05/customer-interviews-shutterstock_1681615882-scaled.jpg", "tags": [ "customer interviews", "Product Management Skills", "User Research", "Product Management Process", "Product Research" ], "summary": "Maybe you work somewhere where user research is done by a specialist team, maybe you\u2019re new to product management, maybe you\u2019re looking into a possible new product, maybe your sales people are very protective of their contacts. There are several reasons why a product manager might be a step or two removed from direct contact with customers.\r\n\r\n Read more »

" }, { "id": "https://www.mindtheproduct.com/?p=30044", "url": "https://www.mindtheproduct.com/being-user-minded-mtp-engage-hamburg-2022/", "title": "Being user minded \u2014 MTP Engage Hamburg 2022", "content_html": "

This session On Being User Minded\u00a0was one of the themed sessions during MTP Engage Hamburg 2022 (the others were On Being Responsible, On Giving Direction\u00a0and On Being Human). Moderated by Product coach Shaun Russell, three high-profile speakers shared their perspectives on user-centricity. Read more »

\n

The post Being user minded \u2014 MTP Engage Hamburg 2022 appeared first on Mind the Product.

\n", "content_text": "This session On Being User Minded\u00a0was one of the themed sessions during MTP Engage Hamburg 2022 (the others were On Being Responsible, On Giving Direction\u00a0and On Being Human). Moderated by Product coach Shaun Russell, three high-profile speakers shared their perspectives on user-centricity. Read more »\nThe post Being user minded \u2014 MTP Engage Hamburg 2022 appeared first on Mind the Product.", "date_published": "2022-09-01T14:00:00+01:00", "date_modified": "2022-09-15T15:04:05+01:00", "authors": [ { "name": "Tobias Freudenreich", "url": "https://www.mindtheproduct.com/author/tobias-freudenreich/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2022/07/211123_Tobias_Freudenreich_square-768x768.jpg" } ], "author": { "name": "Tobias Freudenreich", "url": "https://www.mindtheproduct.com/author/tobias-freudenreich/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2022/07/211123_Tobias_Freudenreich_square-768x768.jpg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2022/09/52162938289_0d15d99ca2_o-scaled.jpg", "tags": [ "#mtp engage hamburg", "User Research", "Product Management Conference", "Product Research", "User Experience (UX)" ], "summary": "This session On Being User Minded\u00a0was one of the themed sessions during MTP Engage Hamburg 2022 (the others were On Being Responsible, On Giving Direction\u00a0and On Being Human). Moderated by Product coach Shaun Russell, three high-profile speakers shared their perspectives on user-centricity. Read more »

" }, { "id": "https://www.mindtheproduct.com/?p=29024", "url": "https://www.mindtheproduct.com/understanding-and-executing-effective-research/", "title": "Understanding and executing effective research", "content_html": "

In this Ask me Anything (AMA) for prioritised members, Mind the Product\u2019s Co-Founder, James Mayes, joined UX expert Laura Klien to answer all questions about research in product. Read more »

\n

The post Understanding and executing effective research appeared first on Mind the Product.

\n", "content_text": "In this Ask me Anything (AMA) for prioritised members, Mind the Product\u2019s Co-Founder, James Mayes, joined UX expert Laura Klien to answer all questions about research in product. Read more »\nThe post Understanding and executing effective research appeared first on Mind the Product.", "date_published": "2022-07-07T13:30:00+01:00", "date_modified": "2022-09-15T15:25:28+01:00", "authors": [ { "name": "Louron Pratt", "url": "https://www.mindtheproduct.com/author/louronpratt591/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/02/IMG_5326.jpeg" } ], "author": { "name": "Louron Pratt", "url": "https://www.mindtheproduct.com/author/louronpratt591/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/02/IMG_5326.jpeg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2022/07/Screenshot-2022-07-07-at-12.24.27-scaled.jpg", "tags": [ "AMA", "Premium Content", "User Behaviour", "User Research", "Hypothesis and Testing", "Product Research", "User Experience (UX)" ], "summary": "In this Ask me Anything (AMA) for prioritised members, Mind the Product\u2019s Co-Founder, James Mayes, joined UX expert Laura Klien to answer all questions about research in product. Read more »

" }, { "id": "https://www.mindtheproduct.com/?p=27303", "url": "https://www.mindtheproduct.com/experimentation-for-product-teams-part-1/", "title": "Experimentation for product teams: Part 1", "content_html": "

Experiments allow us to measure the impact of our products and determine what works and what doesn\u2019t. They should be a quick and inexpensive way for product managers to validate and prioritise their ideas. In the first of this two-part series we\u2019ll dig into the types of experimentation product managers can use and reveal some Read more »

\n

The post Experimentation for product teams: Part 1 appeared first on Mind the Product.

\n", "content_text": "Experiments allow us to measure the impact of our products and determine what works and what doesn\u2019t. They should be a quick and inexpensive way for product managers to validate and prioritise their ideas. In the first of this two-part series we\u2019ll dig into the types of experimentation product managers can use and reveal some Read more »\nThe post Experimentation for product teams: Part 1 appeared first on Mind the Product.", "date_published": "2022-03-21T10:00:00+00:00", "date_modified": "2022-03-21T09:43:12+00:00", "authors": [ { "name": "Eira Hayward", "url": "https://www.mindtheproduct.com/author/eira-hayward/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/05/eira-hayward.jpg" } ], "author": { "name": "Eira Hayward", "url": "https://www.mindtheproduct.com/author/eira-hayward/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/05/eira-hayward.jpg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2022/03/experiments-shutterstock_1091979356-scaled.jpg", "tags": [ "A/B Testing", "Data driven products", "Premium Content", "product experiments", "User Research", "Lean Product Management" ] }, { "id": "https://www.mindtheproduct.com/?p=26706", "url": "https://www.mindtheproduct.com/leading-product-research-with-empathy/", "title": "Leading product research with empathy", "content_html": "

Research and empathy don\u2019t always seem to go hand-in-hand. However, in this article, we will discuss how the former needs the latter in order to target customers and specific niches. Read more »

\n

The post Leading product research with empathy appeared first on Mind the Product.

\n", "content_text": "Research and empathy don\u2019t always seem to go hand-in-hand. However, in this article, we will discuss how the former needs the latter in order to target customers and specific niches. Read more »\nThe post Leading product research with empathy appeared first on Mind the Product.", "date_published": "2022-02-03T10:00:00+00:00", "date_modified": "2022-09-15T15:12:13+01:00", "authors": [ { "name": "Sam Bowman", "url": "https://www.mindtheproduct.com/author/sam-bowman/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2022/01/Sam_Bowman.jpg" } ], "author": { "name": "Sam Bowman", "url": "https://www.mindtheproduct.com/author/sam-bowman/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2022/01/Sam_Bowman.jpg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2022/02/shutterstock_1780753367-scaled.jpg", "tags": [ "Guest Post", "User Research", "Product Research" ], "summary": "Research and empathy don\u2019t always seem to go hand-in-hand. However, in this article, we will discuss how the former needs the latter in order to target customers and specific niches. Read more »

" }, { "id": "https://www.mindtheproduct.com/?p=25514", "url": "https://www.mindtheproduct.com/simple-steps-to-effective-product-research-part-2-getting-it-right/", "title": "Simple steps to effective product research \u2013 Part 2: Getting it right", "content_html": "

In the first of this 2-part series on product research, we look at how to get started with product research and at some golden rules to makes sure it goes well (read Simple steps to effective product research \u2013 Part 1: Getting started). I part 2, we look at what commonly goes wrong, how to Read more »

\n

The post Simple steps to effective product research – Part 2: Getting it right appeared first on Mind the Product.

\n", "content_text": "In the first of this 2-part series on product research, we look at how to get started with product research and at some golden rules to makes sure it goes well (read Simple steps to effective product research \u2013 Part 1: Getting started). I part 2, we look at what commonly goes wrong, how to Read more »\nThe post Simple steps to effective product research – Part 2: Getting it right appeared first on Mind the Product.", "date_published": "2021-10-05T10:00:00+01:00", "date_modified": "2021-12-22T11:09:18+00:00", "authors": [ { "name": "Eira Hayward", "url": "https://www.mindtheproduct.com/author/eira-hayward/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/05/eira-hayward.jpg" } ], "author": { "name": "Eira Hayward", "url": "https://www.mindtheproduct.com/author/eira-hayward/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/05/eira-hayward.jpg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2021/10/product-research-shutterstock_794573677-scaled.jpg", "tags": [ "Market Research", "Premium Content", "Product Analytics", "product research", "Series", "User Research", "Product Management Skills" ] }, { "id": "https://www.mindtheproduct.com/?p=25503", "url": "https://www.mindtheproduct.com/simple-steps-to-effective-product-research-part-1-getting-started/", "title": "Simple steps to effective product research \u2013 Part 1: Getting started", "content_html": "

As C Todd Lombardo, VP of Product and Experience at Openly, explained in his Prioritised AMA, Performing Effective User Research,\u00a0product research done well can help you to avoid making a whole load of bad product decisions. But what are the practical steps you need to take to perform research well? In this 2-part, quick read Read more »

\n

The post Simple steps to effective product research – Part 1: Getting started appeared first on Mind the Product.

\n", "content_text": "As C Todd Lombardo, VP of Product and Experience at Openly, explained in his Prioritised AMA, Performing Effective User Research,\u00a0product research done well can help you to avoid making a whole load of bad product decisions. But what are the practical steps you need to take to perform research well? In this 2-part, quick read Read more »\nThe post Simple steps to effective product research – Part 1: Getting started appeared first on Mind the Product.", "date_published": "2021-10-04T09:30:00+01:00", "date_modified": "2021-12-22T10:55:57+00:00", "authors": [ { "name": "Eira Hayward", "url": "https://www.mindtheproduct.com/author/eira-hayward/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/05/eira-hayward.jpg" } ], "author": { "name": "Eira Hayward", "url": "https://www.mindtheproduct.com/author/eira-hayward/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/05/eira-hayward.jpg" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2021/10/product-research-shutterstock_794573677-scaled.jpg", "tags": [ "Market Research", "Premium Content", "Product Analytics", "product research", "Series", "User Research", "Product Management", "Product Management Skills" ] }, { "id": "https://www.mindtheproduct.com/?p=25293", "url": "https://www.mindtheproduct.com/conducting-user-research-at-scale-kenton-hansen-on-the-product-experience/", "title": "Conducting user research at scale \u2013 Kenton Hansen on The Product Experience", "content_html": "

Lily and Randy sat down with Roll20.net product director Kenton Hansen for this week's podcast. We learned about conducting research for such a large, passionate community, qualifying candidates, sharing learnings, and much more. Read more »

\n

The post Conducting user research at scale – Kenton Hansen on The Product Experience appeared first on Mind the Product.

\n", "content_text": "Lily and Randy sat down with Roll20.net product director Kenton Hansen for this week's podcast. We learned about conducting research for such a large, passionate community, qualifying candidates, sharing learnings, and much more. Read more »\nThe post Conducting user research at scale – Kenton Hansen on The Product Experience appeared first on Mind the Product.", "date_published": "2021-09-08T10:00:00+01:00", "date_modified": "2021-11-03T16:41:08+00:00", "authors": [ { "name": "The Product Experience", "url": "https://www.mindtheproduct.com/author/the-product-experience/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/04/The-Product-Experience-Podcast-768x768.png" } ], "author": { "name": "The Product Experience", "url": "https://www.mindtheproduct.com/author/the-product-experience/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2021/04/The-Product-Experience-Podcast-768x768.png" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2021/09/Conducting-user-research-at-scale-1.png", "tags": [ "The Product Experience", "User Research", "Podcast", "Product Management" ], "summary": "Lily and Randy sat down with Roll20.net product director Kenton Hansen for this week's podcast. We learned about conducting research for such a large, passionate community, qualifying candidates, sharing learnings, and much more. Read more »

" }, { "id": "https://www.mindtheproduct.com/?p=23948", "url": "https://www.mindtheproduct.com/research-ops-customer-discovery/", "title": "Setting up research ops for customer discovery", "content_html": "

There were a lot of sessions at our recent MTPCon APAC on Discovery. Really nothing represents the core of our craft more than connecting with customers and building empathy for their struggles. Following a round table, I thought I\u2019d take some time to write down some recent tips/tricks that I\u2019ve used for scaling discovery. Lucky Read more »

\n

The post Setting up research ops for customer discovery appeared first on Mind the Product.

\n", "content_text": "There were a lot of sessions at our recent MTPCon APAC on Discovery. Really nothing represents the core of our craft more than connecting with customers and building empathy for their struggles. Following a round table, I thought I\u2019d take some time to write down some recent tips/tricks that I\u2019ve used for scaling discovery. Lucky Read more »\nThe post Setting up research ops for customer discovery appeared first on Mind the Product.", "date_published": "2021-05-13T10:00:00+01:00", "date_modified": "2021-05-27T10:49:11+01:00", "authors": [ { "name": "Jase Clamp", "url": "https://www.mindtheproduct.com/author/jaseclamp334/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2019/06/download.png" } ], "author": { "name": "Jase Clamp", "url": "https://www.mindtheproduct.com/author/jaseclamp334/", "avatar": "https://www.mindtheproduct.com/wp-content/uploads/2019/06/download.png" }, "image": "https://www.mindtheproduct.com/wp-content/uploads/2021/05/shutterstock_1689882484.jpg", "tags": [ "#mtpcon", "User Research", "User Testing", "Guest Post", "Hypothesis and Testing" ] } ] }